Fresh Ideas / 15.03.25 5 conversations CX leaders need to lead #BuyerInsight, #Conferences, #ExperienceDesign, #Personas, #Segmentation Read it
Fresh Ideas / 15.03.23 Rethinking ‘the Customer’ in the age of #CX [infographic] #CustomerExperience, #ExperienceDesign, #Infographic, #Segmentation Read it
Fresh Ideas / 15.03.21 Avoid personas that suck #BuyerInsight, #ExperienceDesign, #Personas, #Segmentation Read it
Fresh Ideas / 14.12.10 Thought about your segmentation lately? Our new research suggests you should. #Segmentation Read it
Fresh Ideas / 14.11.10 Are zombies threatening your customer segmentation model? #Segmentation Read it